Frequently Asked Questions

Reset password

If you’ve forgotten your password, don’t worry! Resetting it is a quick and easy process.

Step-by-Step Guide

Follow these simple steps to get back into your account:

  1. Go to the Login Page: Navigate to the login page of the website or application.

  2. Click “Forgot Password”: Look for a link that says something like “Forgot Password?” or “Need Help Logging In?” and click it.

  3. Enter Your Email: You will be asked to enter the email address associated with your account. Do this and click Submit (or Send).

  4. Check Your Email: A special email with a password reset link will be sent to the address you provided. Check your Inbox and your Spam/Junk folder just in case.

  5. Click the Link: Open the email and click the unique Password Reset Link.

  6. Create a New Password: You will be taken to a page where you can choose a new password. Make sure your new password is strong (use a mix of uppercase and lowercase letters, numbers, and symbols).

  7. Confirm and Save: Type your new password again to confirm it, then click Reset or Save.

That’s it! You can now log in using your new password.

Important Tip
  • Do not share your password with anyone.

  • Try to use a different password for each website you use.

Would you like me to translate any of these steps into Thai, or would you like tips on creating a stronger password?